Privacy Policy

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, and message when you submit a product enquiry, the contact form, or subscribe to our newsletter.
• Automatically collected information — such as your IP address, browser type, device information, and pages visited, collected through standard web server logs and cookies to help us understand how our website is used.
• Product comparison preferences — products you add to the "Compare" feature are stored locally in your browser and are not transmitted to our servers unless you submit an enquiry.

We use the information we collect to:

• Respond to your product enquiries, quote requests, and contact form submissions;
• Send you newsletters, product updates, and offers, if you have subscribed;
• Improve our website, products, and customer service;
• Maintain the security and proper functioning of our website;
• Comply with applicable legal obligations.

Our website uses cookies and similar technologies to remember your preferences (such as items added to your product comparison list) and to analyze website traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our website, send emails, or provide hosting services, under appropriate confidentiality obligations;
• Legal authorities, where required to comply with applicable law, regulation, or legal process.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, respond to your enquiries, or comply with our legal obligations, after which it is securely deleted or anonymized.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also unsubscribe from our newsletter at any time by using the unsubscribe option in our emails or by contacting us directly.

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.